Frequently Asked Questions
What is a home inventory?
A home inventory is a detailed list of the personal property located in your home. You should also include property that you have stored elsewhere, perhaps in a storage area or a garage on the premises.
Your list should include your furniture, jewelry, artwork, antiques, appliances, kitchen contents, clothes, carpets, drapes, computer equipment, television sets, CD players (and other audio or audiovisual equipment), musical instruments, clocks, mirrors, linens, lawn mowers, snow equipment, tools, sports equipment, and any other item of value.
Why do I need an inventory?
An inventory is especially important for insurance purposes. When you make an insurance claim for damaged, lost, or stolen property, your renters policy will require you to show the quantity, description, actual cash value (i.e., depreciated value), and amount of loss associated with each item. You'll also be asked to provide copies of bills, receipts, or other documentation to support your figures. If you omit some items or fail to include an adequate description of others, you may receive less than full compensation for your losses. Relying solely on your memory can be an expensive mistake. As an exercise, try to name every item in your kitchen junk drawer, and then imagine having to do that for the whole house!
A good time to conduct an inventory is when you're moving into a new apartment, condo, or other rental property. That way, if something is lost or damaged, you'll be prepared to file a claim against the moving insurance that you've purchased (or the insurance that the mover has provided).
Why should I use MyDocuSafe™?
Having a disaster like a fire, flood, tornado, or theft happen is devastating enough. Do you want another disaster on your hands when you have no proof of your valuables for your insurance claims? MyDocuSafe.com™ is something no renter, homeowner, or business owner should ever be without. It provides a convenient and affordable disaster recovery system of your valuables and important photos and documents.
MyDocuSafe.com™ uses Twin-View® Technology, which features a proven and concise way to accelerate your claims by allowing your Insurance Company or State Agency to view your photos and documentation with complete descriptions and declaration. Your information is stored on our servers that are mirrored in 3 separate states for security and optimization, and you have the ability to retrieve your information 24/7/365.
What items can I upload to MyDocuSafe™?
With MyDocuSafe™, you can securely upload everything from home and business ownership papers, vehicle registration, appraisals , certificates of authenticity, and wills to medical information, marriage licenses, birth certificates, social security cards, keepsakes, receipts, and photos of your furnishings, valuables, and personal property.
How safe is my personal information?
MyDocuSafe™ is dedicated to protecting your privacy and your personal asset information. MyDocuSafe™ does not retain your name or home address in its files, so the location of your assets would not be known. Your data is also protected by your login ID, password, and data encryption.
I am renting and don’t own a home, can I still use MyDocuSafe™?
Absolutely. If you care about your valuables, regardless of your dwelling, MyDocuSafe™ is a beneficial to have.
As a business owner, do I need MyDocuSafe™?
If you’re a business owner, chances are you have important documents, furnishings, machinery, inventory, and other crucial property that you would want to safeguard. A disaster can strike a business just as well as a home. Do you want to chance not being able to recover any of these items if a disaster would affect your business? It could be the difference between surviving or going out of business.
Would my Homeowner’s Insurance Policy be enough in case of a disaster?
More than likely it would not. Your insurance policy does not list all of your valuables, and having to submit a claim without proper records can be very costly.
By having a home inventory and pictures of my valuables, would my insurance premiums decrease?
Possibly, but you would have to contact your Insurance Company.
Do you sell my personal information to other parties?
CHI and MyDocuSafe™ do not rent, sell, or share any personal information you provide to other individuals or third parties.
My wife and I are retired and have downsized our housing and personal belongings. Is it really important that we use your service?
Regardless of the size of dwelling or the amount of personal items, everyone needs to safeguard their valuables in case a disaster happens. What would you do if all of your belongings were destroyed or stolen? Would you be able to list all of your items of value? When filing an insurance claim, you will need to provide detailed information. This is why MyDocuSafe™ makes sense for every renter, homeowner, and business owner.